Outsourcing a Technical Writer

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Outsourcing a Technical Writer

Write Your Own Rules To Find The Right Technical Writer

Well crafted technical documentation can help stop the small to medium-sized enterprise technology manager’s phone from ringing late at night. It can also help build your Subject Matter Expert's (SME's) knowledgebase instead of relying on what inside the developers brain for answers to technical and operational questions.

While you may not have the budget to have a full-time technical writer on staff, you can always outsource technical writing to a contracting agency or independent technical writer. There are a number of benefits to outsourcing a Technical writer:

An extra resource for your Development team.
An extra member is added to your development staff whether working on or offsite.

Your developers can focus on their core skills

Being very close to a subject is not always the best position from which to describe it to others. Developers are expert on writing code and their tendency is to write about it on very technical level. A technical author will be able to extract essential knowledge and present it using the appropriate tone and register required for a specific audience using a product.

High level skill set

The outsourced firm immediately provides the skills required to produce correct level of expertise. The ability to understand and interpret your software and turn it into a clear, concise document.

No recruitment overhead.

Hiring and training staff for short-term or peripheral projects can be very expensive. Don't concern yourself with extra employee benefits and taxes. Outsourcing lets you focus your human resources where you need them most.

No training and staff development costs

An outsourced firm is able start a project almost immediately. Effecting the same project in-house might involve weeks or months to hire the right people, train them, and provide the support they need.

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We contracted Afour Intelligent Solutions Technical Writing Services to create a user manual for our “Sportware” software application.

When Afour started work on the manual they became part of our team and highlighted many problems in the software. The 400 page manual was finished on time and in budget. The user manual generally worked first time and any problems were fixed quickly.

Afour Intelligent Solutions provide a very professional service and I will use them again.

Elegant Technologies