I normally work from my home office where I make use of communication and sharing tools like Skype, Teamviewer and Dropbox, over and above the project management, download and support facilities on my website.
To develop on-line documentation or training material that complies with your requirements, we follow a controlled and well-managed development process. Afour Technical Communications manages the process right from the first contact point, in four phases:
Phase One
The initial contact phase.
You contact us – we meet and discuss your requirements.
| Initiation & Definition |
Pre-engagement Meeting |
Phase Two
Here we do all the legal stuff.
Proposal creation and submission, NDAs, Copyright cessions, Invoicing, Conclude an agreement.
| Establish Legal fundamentals |
NDA, Project Metadata, Meeting Management, Proposals/Agreements |
| Administration |
Administrative Information Gathering |
| Kick-off |
Client Homework |
Phase Three
The Design Phase.
Here we gather all the necessary information and stuff from you and put it in a prototype.
| Planning & Design |
Detailed system training |
Phase Four
The Production (writing), Review (editing) and Delivery Phase.
This is the fun part, we build it, show it to you, you check it out for accuracy and correctness. If necessary, we change it, mould it, fix it . . . and we go round and round till it's done. Within limits of the scope and timeline, of course.
| Production |
Write the content |
| Review |
First Draft Phase |
| Delivery |
Create final output |
