I normally work from my home office where I make use of communication and sharing tools like Skype, Teamviewer and Dropbox, over and above the project management, download and support facilities on my website.
To develop on-line documentation or training material that complies with your requirements, we follow a controlled and well-managed development process. Afour Technical Communications manages the process right from the first contact point, in four phases:
The initial contact phase.
You contact us – we meet and discuss your requirements.
|Initiation & Definition|
Here we do all the legal stuff.
Proposal creation and submission, NDAs, Copyright cessions, Invoicing, Conclude an agreement.
|Establish Legal fundamentals|
NDA, Project Metadata, Meeting Management, Proposals/Agreements
Administrative Information Gathering
The Design Phase.
Here we gather all the necessary information and stuff from you and put it in a prototype.
|Planning & Design|
Detailed system training
The Production (writing), Review (editing) and Delivery Phase.
This is the fun part, we build it, show it to you, you check it out for accuracy and correctness. If necessary, we change it, mould it, fix it . . . and we go round and round till it's done. Within limits of the scope and timeline, of course.
Write the content
First Draft Phase
Create final output