A further extension to our technical writing, courseware development and knowledge management services, we also offer a service developing knowledgebase or library material in a Wiki.
Wiki use may also lead to users of your software applications creating collaborative extensions to a user manual by adding task instructions which may not be found in a user manual. This is another healthy value-adding activity whereby users are contributing to successful software use.
What is a Wiki?
Wikis are used in business to provide intranet and knowledge management systems. Ward Cunningham, the developer of the first wiki software, WikiWikiWeb, originally described it as "the simplest online database that could possibly work."
A wiki enables documents to be written collaboratively, in a simple markup language using a Web browser. A single page in a wiki website is referred to as a "wiki page", while the entire collection of pages, which are usually well interconnected by hyperlinks, is "the wiki". A wiki is essentially a database for creating, browsing, and searching through information.
The collaborative encyclopedia Wikipedia is one of the best-known wikis.
Why is it called a Wiki?
"Wiki" (/wiki?/) is a Hawaiian word for "fast". "Wiki Wiki" is a reduplication. "Wiki" can be expanded as "What I Know Is," but this is a backronym.