As an extension to our technical writing, software learning development and knowledge management services, we also offer a service implementing a collaborative Forum.
Your shareholders, employees and users can collaborate to ask questions, announce events, or share information. Users participating in a forum can build bonds with each other and interest groups will easily form around a topic's discussion, common subjects dealt with, or around sections in the forum.
This may also lead to users of software applications creating extensions to a user manual by adding task instructions which may not be found in a user manual. This is a healthy value-adding activity whereby users are contributing to successful software use.
The forum can, therefore, be used for customer engagement and collaboration between users and developers of your software.
NOTE: Keep in mind that the above forum system is of demonstrative and introductory value only. You may elect to use alternative commercial or enterprise versions to suit your environment more closely.