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As an extension to our technical writing, software learning development and knowledge management services, we also offer a service implementing a collaborative Forum.
Your shareholders, employees and users can collaborate to ask questions, announce events, or share information. Users participating in a forum can build bonds with each other and interest groups will easily form around a topic’s discussion, common subjects dealt with, or around sections in the forum.
This may also lead to users of software applications creating extensions to a user manual by adding task instructions which may not be found in a user manual. This is a healthy value-adding activity whereby users are contributing to successful software use.