The Production, Review & Delivery Phase

At this stage the prototype is complete and the writers get involved. From the prototype and all the gathered information, I will see what information is required and what needs to be written. Creative processes are often time-consuming and expensive. So much effort will go into the design, in order to ensure that there is no room for guesswork or rework.

The project will then go through several stages of review. Each stage will involve:

1. Writing the first draft for review. The draft may contain questions or comments about alternative approaches or further information required.
2. Commenting, reviewing and editing the first draft. At this stage, the SME or other experts will usually be asked to correct any errors or answer any query, and business process experts will be asked to comment on the general approach.
3. Writing the second draft for review, incorporating comments and, if necessary, reconciling conflicting opinions.
4. Client will review the draft again. At this stage, comments should be relatively minor. This will continue through a reiterative process until complete.
5. If a software product is still under development, it is of utmost importance to keep me informed timeously of all changes being made.

At the end of this phase, the final product will be deployed to a CD, USB Drive, Cloud, Server, or Website environment, or whatever you choose.

The Production (writing), Review (editing), and Delivery Phase.

This is the fun part, we build it, show it to you, you check it out for accuracy and correctness. If necessary, we change it, mould it, perfect it . . . and we go round and round till it’s done. Within limits of the scope and timeline, of course.

Production

1. Write the content

Review

1. First Draft Phase
2. Milestones
3. Second Draft Phase
4. Testing & Editing
5. Finalise Index & Glossary
6. Proofread final draft

Delivery

1. Create final output
2. Submit and deliver final acceptance copy
3. Review final acceptance copy with Client
4. Incorporate Client review changes, as needed
5. Proofread final information product, as needed
6. Deliver final documentation product to Client
7. Deliver all source material and copyright to Client
8. Project Sign-off